The total volume of new enquiries to the Financial Ombudsman that were then opened as new complaint cases regarding the financial businesses services in the United Kingdom (UK) generally increased from 2004/2005 to 2022/2023, albeit with fluctuations. The volume of new complaints peaked in the financial year 2013/2014, when 512,167 new complaint cases were opened. A total of 165,149 new cases was reached as of the end of March 2023 - a slight increase compared to the previous year.
Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23
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Financial Ombudsman Service. (June 14, 2023). Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/
Financial Ombudsman Service. "Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23." Chart. June 14, 2023. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/
Financial Ombudsman Service. (2023). Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/
Financial Ombudsman Service. "Number of New Financial Complaint Cases Opened by The Financial Ombudsman in The United Kingdom (Uk) from 2004/05 to 2022/23." Statista, Statista Inc., 14 Jun 2023, https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/
Financial Ombudsman Service, Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23 Statista, https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/ (last visited November 21, 2024)
Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23 [Graph], Financial Ombudsman Service, June 14, 2023. [Online]. Available: https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/
