Life insurance and pension services complaints in the UK 2023, by firm

Published by Jennifer Rudden, Nov 1, 2024

In 2023, Aviva Life Services UK Limited was the life insurer and pension provider in the United Kingdom with the highest number of complaints. Scottish Widows Limited followed close behind. More than 15,600 new complaints were opened against Aviva in the first half of the year alone.

Number of complaints against life insurance and pension service providers in the United Kingdom (UK) submitted in 2023, by company

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Release date

April 2024

Region

United Kingdom

Survey time period

2023

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