In the second half of 2023, Barclays Bank UK Plc had the highest number of banking and credit card-related customer complaints opened in the United Kingdom (UK), with more than 104,000 complaints. HSBC UK Bank Plc followed closely, receiving over 102,000 customer complaints in the first half of 2023.
Number of banking and credit cards services customer complaints in the United Kingdom (UK) in 2nd half 2023, by bank
(in 1,000s)
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Financial Conduct Authority. (April 25, 2024). Number of banking and credit cards services customer complaints in the United Kingdom (UK) in 2nd half 2023, by bank (in 1,000s) [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/418820/customer-complaints-regarding-banking-products-in-uk/
Financial Conduct Authority. "Number of banking and credit cards services customer complaints in the United Kingdom (UK) in 2nd half 2023, by bank (in 1,000s)." Chart. April 25, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/418820/customer-complaints-regarding-banking-products-in-uk/
Financial Conduct Authority. (2024). Number of banking and credit cards services customer complaints in the United Kingdom (UK) in 2nd half 2023, by bank (in 1,000s). Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/418820/customer-complaints-regarding-banking-products-in-uk/
Financial Conduct Authority. "Number of Banking and Credit Cards Services Customer Complaints in The United Kingdom (Uk) in 2nd Half 2023, by Bank (in 1,000s)." Statista, Statista Inc., 25 Apr 2024, https://www.statista.com/statistics/418820/customer-complaints-regarding-banking-products-in-uk/
Financial Conduct Authority, Number of banking and credit cards services customer complaints in the United Kingdom (UK) in 2nd half 2023, by bank (in 1,000s) Statista, https://www.statista.com/statistics/418820/customer-complaints-regarding-banking-products-in-uk/ (last visited December 22, 2024)
Number of banking and credit cards services customer complaints in the United Kingdom (UK) in 2nd half 2023, by bank (in 1,000s) [Graph], Financial Conduct Authority, April 25, 2024. [Online]. Available: https://www.statista.com/statistics/418820/customer-complaints-regarding-banking-products-in-uk/