As of the second half of 2022, the large majority of the complaints submitted to the Financial Conduct Authority (FCA) against the financial products of Aviva Life Services UK Ltd in the United Kingdom (UK) concerned decumulation and pension issues. Insurance and pure protection related complaints were the second main cause for turning to the FCA, with more than 3.3 thousand complaints filed in the second half of 2022.
Total number of customer complaints opened against Aviva Life Services UK Ltd in the United Kingdom (UK) in the 2nd half of 2022, by product type
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Number of complaints
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Financial Conduct Authority. (April 27, 2023). Total number of customer complaints opened against Aviva Life Services UK Ltd in the United Kingdom (UK) in the 2nd half of 2022, by product type [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/418353/customer-complaints-about-aviva-life-service-products-in-united-kingdom/
Financial Conduct Authority. "Total number of customer complaints opened against Aviva Life Services UK Ltd in the United Kingdom (UK) in the 2nd half of 2022, by product type." Chart. April 27, 2023. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/418353/customer-complaints-about-aviva-life-service-products-in-united-kingdom/
Financial Conduct Authority. (2023). Total number of customer complaints opened against Aviva Life Services UK Ltd in the United Kingdom (UK) in the 2nd half of 2022, by product type. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/418353/customer-complaints-about-aviva-life-service-products-in-united-kingdom/
Financial Conduct Authority. "Total Number of Customer Complaints Opened against Aviva Life Services Uk Ltd in The United Kingdom (Uk) in The 2nd Half of 2022, by Product Type." Statista, Statista Inc., 27 Apr 2023, https://www.statista.com/statistics/418353/customer-complaints-about-aviva-life-service-products-in-united-kingdom/
Financial Conduct Authority, Total number of customer complaints opened against Aviva Life Services UK Ltd in the United Kingdom (UK) in the 2nd half of 2022, by product type Statista, https://www.statista.com/statistics/418353/customer-complaints-about-aviva-life-service-products-in-united-kingdom/ (last visited August 24, 2024)
Total number of customer complaints opened against Aviva Life Services UK Ltd in the United Kingdom (UK) in the 2nd half of 2022, by product type [Graph], Financial Conduct Authority, April 27, 2023. [Online]. Available: https://www.statista.com/statistics/418353/customer-complaints-about-aviva-life-service-products-in-united-kingdom/