The volume of bank account switching (using the "current account switch service", CASS; offered by the Payment's Council) listed for leading United Kingdom (UK) banks in the third quarter of 2023 was the highest for NatWest. The bank had a net gain of over 59,000 current account customers during this period. During the same period, Santander had the highest recorded net losses, with more than 27,000 current account customers switching to other banks.
How many customers switch current account in the UK?
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Net current account customers gained or lost by leading banks in the United Kingdom (UK) via "current account switch service" (CASS) in 3rd quarter 2023
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Pay.UK. (January 16, 2024). Net current account customers gained or lost by leading banks in the United Kingdom (UK) via "current account switch service" (CASS) in 3rd quarter 2023 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/417599/current-account-switching-by-bank-gain-or-loss-uk/
Pay.UK. "Net current account customers gained or lost by leading banks in the United Kingdom (UK) via "current account switch service" (CASS) in 3rd quarter 2023." Chart. January 16, 2024. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/417599/current-account-switching-by-bank-gain-or-loss-uk/
Pay.UK. (2024). Net current account customers gained or lost by leading banks in the United Kingdom (UK) via "current account switch service" (CASS) in 3rd quarter 2023. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/417599/current-account-switching-by-bank-gain-or-loss-uk/
Pay.UK. "Net Current Account Customers Gained or Lost by Leading Banks in The United Kingdom (Uk) via "Current Account Switch Service" (Cass) in 3rd Quarter 2023." Statista, Statista Inc., 16 Jan 2024, https://www.statista.com/statistics/417599/current-account-switching-by-bank-gain-or-loss-uk/
Pay.UK, Net current account customers gained or lost by leading banks in the United Kingdom (UK) via "current account switch service" (CASS) in 3rd quarter 2023 Statista, https://www.statista.com/statistics/417599/current-account-switching-by-bank-gain-or-loss-uk/ (last visited August 24, 2024)
Net current account customers gained or lost by leading banks in the United Kingdom (UK) via "current account switch service" (CASS) in 3rd quarter 2023 [Graph], Pay.UK, January 16, 2024. [Online]. Available: https://www.statista.com/statistics/417599/current-account-switching-by-bank-gain-or-loss-uk/