The statistic illustrates the findings of a survey on the satisfaction of online customers with a variety of aspects of the post-purchase experience in Italy in 2015. During the survey it was found that 55 percent of respondents were satisfied with the return policy.
How satisfied are you with each of the following aspects of the post-purchase experience when shopping online?*
Characteristic
Share of respondents
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UPS. (March 3, 2015). How satisfied are you with each of the following aspects of the post-purchase experience when shopping online?* [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/417151/online-customer-satisfaction-with-the-post-purchase-experience-in-italy/
UPS. "How satisfied are you with each of the following aspects of the post-purchase experience when shopping online?*." Chart. March 3, 2015. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/417151/online-customer-satisfaction-with-the-post-purchase-experience-in-italy/
UPS. (2015). How satisfied are you with each of the following aspects of the post-purchase experience when shopping online?*. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/417151/online-customer-satisfaction-with-the-post-purchase-experience-in-italy/
UPS. "How Satisfied Are You with Each of The following Aspects of The Post-purchase Experience When Shopping Online?*." Statista, Statista Inc., 3 Mar 2015, https://www.statista.com/statistics/417151/online-customer-satisfaction-with-the-post-purchase-experience-in-italy/
UPS, How satisfied are you with each of the following aspects of the post-purchase experience when shopping online?* Statista, https://www.statista.com/statistics/417151/online-customer-satisfaction-with-the-post-purchase-experience-in-italy/ (last visited August 24, 2024)
How satisfied are you with each of the following aspects of the post-purchase experience when shopping online?* [Graph], UPS, March 3, 2015. [Online]. Available: https://www.statista.com/statistics/417151/online-customer-satisfaction-with-the-post-purchase-experience-in-italy/