The statistic illustrates the findings of a survey on the satisfaction of online customers with a variety of aspects of the post-purchase experience in Germany in 2015. During the survey it was found that 56 percent of respondents were satisfied with the return policy.
How satisfied are you with each of the following aspects of the post-purchase experience when shopping online?*
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UPS. (March 3, 2015). How satisfied are you with each of the following aspects of the post-purchase experience when shopping online?* [Graph]. In Statista. Retrieved January 08, 2025, from https://www.statista.com/statistics/417143/online-customer-satisfaction-with-the-post-purchase-experience-in-germany/
UPS. "How satisfied are you with each of the following aspects of the post-purchase experience when shopping online?*." Chart. March 3, 2015. Statista. Accessed January 08, 2025. https://www.statista.com/statistics/417143/online-customer-satisfaction-with-the-post-purchase-experience-in-germany/
UPS. (2015). How satisfied are you with each of the following aspects of the post-purchase experience when shopping online?*. Statista. Statista Inc.. Accessed: January 08, 2025. https://www.statista.com/statistics/417143/online-customer-satisfaction-with-the-post-purchase-experience-in-germany/
UPS. "How Satisfied Are You with Each of The following Aspects of The Post-purchase Experience When Shopping Online?*." Statista, Statista Inc., 3 Mar 2015, https://www.statista.com/statistics/417143/online-customer-satisfaction-with-the-post-purchase-experience-in-germany/
UPS, How satisfied are you with each of the following aspects of the post-purchase experience when shopping online?* Statista, https://www.statista.com/statistics/417143/online-customer-satisfaction-with-the-post-purchase-experience-in-germany/ (last visited January 08, 2025)
How satisfied are you with each of the following aspects of the post-purchase experience when shopping online?* [Graph], UPS, March 3, 2015. [Online]. Available: https://www.statista.com/statistics/417143/online-customer-satisfaction-with-the-post-purchase-experience-in-germany/