In the second half of 2023, the large majority of the complaints received by the Financial Conduct Authority (FCA) against financial service providers in the United Kingdom (UK) concerned issues with banks and building societies. General insurance intermediaries followed, with more than 335,000 complaints.
Number of financial services complaints in the United Kingdom (UK) in 2nd half 2023, by firm type
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Financial Conduct Authority. (October 19, 2023). Number of financial services complaints in the United Kingdom (UK) in 2nd half 2023, by firm type [Graph]. In Statista. Retrieved January 05, 2025, from https://www.statista.com/statistics/415694/number-of-complaints-financial-services-by-firm-uk/
Financial Conduct Authority. "Number of financial services complaints in the United Kingdom (UK) in 2nd half 2023, by firm type." Chart. October 19, 2023. Statista. Accessed January 05, 2025. https://www.statista.com/statistics/415694/number-of-complaints-financial-services-by-firm-uk/
Financial Conduct Authority. (2023). Number of financial services complaints in the United Kingdom (UK) in 2nd half 2023, by firm type. Statista. Statista Inc.. Accessed: January 05, 2025. https://www.statista.com/statistics/415694/number-of-complaints-financial-services-by-firm-uk/
Financial Conduct Authority. "Number of Financial Services Complaints in The United Kingdom (Uk) in 2nd Half 2023, by Firm Type." Statista, Statista Inc., 19 Oct 2023, https://www.statista.com/statistics/415694/number-of-complaints-financial-services-by-firm-uk/
Financial Conduct Authority, Number of financial services complaints in the United Kingdom (UK) in 2nd half 2023, by firm type Statista, https://www.statista.com/statistics/415694/number-of-complaints-financial-services-by-firm-uk/ (last visited January 05, 2025)
Number of financial services complaints in the United Kingdom (UK) in 2nd half 2023, by firm type [Graph], Financial Conduct Authority, October 19, 2023. [Online]. Available: https://www.statista.com/statistics/415694/number-of-complaints-financial-services-by-firm-uk/