As of the first half of 2022, the large majority of the complaints submitted to the Financial Conduct Authority (FCA) regarding all categories of the financial products in the United Kingdom (UK) were caused by general administration or customer service issues. General administration or customer service related complaints accounted for more than 65 percent of total complaints reported to FCA in that time.
Distribution of consumer complaints regarding all categories of financial products in the United Kingdom (UK) in the 1st half of 2022, by cause
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Financial Conduct Authority. (October 20, 2022). Distribution of consumer complaints regarding all categories of financial products in the United Kingdom (UK) in the 1st half of 2022, by cause [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/415663/financial-products-all-complaints-fca-united-kingdom-share/
Financial Conduct Authority. "Distribution of consumer complaints regarding all categories of financial products in the United Kingdom (UK) in the 1st half of 2022, by cause ." Chart. October 20, 2022. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/415663/financial-products-all-complaints-fca-united-kingdom-share/
Financial Conduct Authority. (2022). Distribution of consumer complaints regarding all categories of financial products in the United Kingdom (UK) in the 1st half of 2022, by cause . Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/415663/financial-products-all-complaints-fca-united-kingdom-share/
Financial Conduct Authority. "Distribution of Consumer Complaints regarding All Categories of Financial Products in The United Kingdom (Uk) in The 1st Half of 2022, by Cause ." Statista, Statista Inc., 20 Oct 2022, https://www.statista.com/statistics/415663/financial-products-all-complaints-fca-united-kingdom-share/
Financial Conduct Authority, Distribution of consumer complaints regarding all categories of financial products in the United Kingdom (UK) in the 1st half of 2022, by cause Statista, https://www.statista.com/statistics/415663/financial-products-all-complaints-fca-united-kingdom-share/ (last visited November 21, 2024)
Distribution of consumer complaints regarding all categories of financial products in the United Kingdom (UK) in the 1st half of 2022, by cause [Graph], Financial Conduct Authority, October 20, 2022. [Online]. Available: https://www.statista.com/statistics/415663/financial-products-all-complaints-fca-united-kingdom-share/