As of the first half of 2022, the large majority of the complaints submitted to the Financial Conduct Authority (FCA) regarding all categories of the financial products in the United Kingdom (UK) were caused by general administration or customer service issues. General administration or customer service related complaints accounted for more than 65 percent of total complaints reported to FCA in that time.
Distribution of consumer complaints regarding all categories of financial products in the United Kingdom (UK) in the 1st half of 2022, by cause
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Financial Conduct Authority. (October 20, 2022). Distribution of consumer complaints regarding all categories of financial products in the United Kingdom (UK) in the 1st half of 2022, by cause [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/415663/financial-products-all-complaints-fca-united-kingdom-share/
Financial Conduct Authority. "Distribution of consumer complaints regarding all categories of financial products in the United Kingdom (UK) in the 1st half of 2022, by cause ." Chart. October 20, 2022. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/415663/financial-products-all-complaints-fca-united-kingdom-share/
Financial Conduct Authority. (2022). Distribution of consumer complaints regarding all categories of financial products in the United Kingdom (UK) in the 1st half of 2022, by cause . Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/415663/financial-products-all-complaints-fca-united-kingdom-share/
Financial Conduct Authority. "Distribution of Consumer Complaints regarding All Categories of Financial Products in The United Kingdom (Uk) in The 1st Half of 2022, by Cause ." Statista, Statista Inc., 20 Oct 2022, https://www.statista.com/statistics/415663/financial-products-all-complaints-fca-united-kingdom-share/
Financial Conduct Authority, Distribution of consumer complaints regarding all categories of financial products in the United Kingdom (UK) in the 1st half of 2022, by cause Statista, https://www.statista.com/statistics/415663/financial-products-all-complaints-fca-united-kingdom-share/ (last visited December 22, 2024)
Distribution of consumer complaints regarding all categories of financial products in the United Kingdom (UK) in the 1st half of 2022, by cause [Graph], Financial Conduct Authority, October 20, 2022. [Online]. Available: https://www.statista.com/statistics/415663/financial-products-all-complaints-fca-united-kingdom-share/
