Financial products related complaints in the United Kingdom (UK) H1 2021, by cause

Published by Statista Research Department, Feb 1, 2023
During the first half of 2021, most of the financial services complaints opened by the Financial Conduct Authority (FCA) in the United Kingdom (UK) concerned customer service issues. At that time, there were nearly 564 thousand complaints filed to FCA regarding customer service.

Complaints opened regarding financial services in the United Kingdom (UK) in the 1st half 2021, by main cause of complaint

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Release date

October 2021

Region

United Kingdom

Survey time period

January 1 to June 30, 2021

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Statistics on " Financial complaints and compensation in the United Kingdom "

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Other statistics that may interest you Financial complaints and compensation in the United Kingdom

Customer complaints against financial services

8

Financial compensation of claimants

4

Complaints against banking services and products

5

Complaints targeting specific banks

7

Complaints against home finance and investment products

8

Complaints and claims against insurance products

7

Further related statistics

16

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Topics

JPMorgan ChaseNatWest GroupBarclays GroupBanking industry in the U.S.Largest banks in the UK
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