Bank customer connectedness levels in the United Kingdom (UK) as of 2014

Published by Statista Research Department, Sep 30, 2014
This statistic depicts the bank customers sense of connectedness with their bank in the United Kingdom (UK) as of 2014. More than half of the customers, 55 percent, are emotionally and/or rationally connected with their bank, which is a measure of consumer loyalty.

Bank customers connectedness with bank in the United Kingdom (UK) in 2014

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Source

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Release date

September 2014

Region

United Kingdom

Survey time period

April and May 2014

Number of respondents

2,000 respondents

Age group

18 years and older

Supplementary notes

Customer connectedness is used as a mesure of loyalty to one bank vs the risk of switching banks.

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