This statistic shows the distribution of the retail banking customers opinion on the relationship with their bank in the United Kingdom (UK), as of 2014. Bank customers opinion was divided: while 48 percent of respondents agreed (completely agree or agree) that the type of relationship they have currently with their bank is satisfying, 41 percent preferred to return to the more personalized service.
Bank customer opinion on the relationship with their bank in the United Kingdom (UK) as of 2014
Characteristic
Agree
Completely agree
The type of relationship I have with my bank is what I want
32%
16%
I want to return to old fashioned banking with personalized service
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Harris Interactive. (September 30, 2014). Bank customer opinion on the relationship with their bank in the United Kingdom (UK) as of 2014 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/388521/uk-bank-customers-opinion-relationship/
Harris Interactive. "Bank customer opinion on the relationship with their bank in the United Kingdom (UK) as of 2014." Chart. September 30, 2014. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/388521/uk-bank-customers-opinion-relationship/
Harris Interactive. (2014). Bank customer opinion on the relationship with their bank in the United Kingdom (UK) as of 2014. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/388521/uk-bank-customers-opinion-relationship/
Harris Interactive. "Bank Customer Opinion on The Relationship with Their Bank in The United Kingdom (Uk) as of 2014." Statista, Statista Inc., 30 Sep 2014, https://www.statista.com/statistics/388521/uk-bank-customers-opinion-relationship/
Harris Interactive, Bank customer opinion on the relationship with their bank in the United Kingdom (UK) as of 2014 Statista, https://www.statista.com/statistics/388521/uk-bank-customers-opinion-relationship/ (last visited November 21, 2024)
Bank customer opinion on the relationship with their bank in the United Kingdom (UK) as of 2014 [Graph], Harris Interactive, September 30, 2014. [Online]. Available: https://www.statista.com/statistics/388521/uk-bank-customers-opinion-relationship/
