This statistic presents user interaction rates with digital public services in selected countries as of January 2014. During the survey period it was found that 28 percent of respondents from Germany never used digital channels to do business with public services.
How often, if at all, are you currently using digital channels to do business with public services?
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Accenture. (February 5, 2014). How often, if at all, are you currently using digital channels to do business with public services? [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/384347/public-service-citizen-mobile-online-interaction/
Accenture. "How often, if at all, are you currently using digital channels to do business with public services?." Chart. February 5, 2014. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/384347/public-service-citizen-mobile-online-interaction/
Accenture. (2014). How often, if at all, are you currently using digital channels to do business with public services?. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/384347/public-service-citizen-mobile-online-interaction/
Accenture. "How Often, If at All, Are You Currently Using Digital Channels to Do Business with Public Services?." Statista, Statista Inc., 5 Feb 2014, https://www.statista.com/statistics/384347/public-service-citizen-mobile-online-interaction/
Accenture, How often, if at all, are you currently using digital channels to do business with public services? Statista, https://www.statista.com/statistics/384347/public-service-citizen-mobile-online-interaction/ (last visited November 22, 2024)
How often, if at all, are you currently using digital channels to do business with public services? [Graph], Accenture, February 5, 2014. [Online]. Available: https://www.statista.com/statistics/384347/public-service-citizen-mobile-online-interaction/