This statistic illustrates the average response time of brands when replying to questions posted on their Facebook pages as of April 2014. The posts analyzed revealed that 18.5 percent received a reply less than two hours after the post was made.
Average response rate of brands when replying to questions posted by users on their Facebook page as of April 2014
(in hours)
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Quintly. (May 14, 2014). Average response rate of brands when replying to questions posted by users on their Facebook page as of April 2014 (in hours) [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/380845/response-time-brands-questioned-on-facebook/
Quintly. "Average response rate of brands when replying to questions posted by users on their Facebook page as of April 2014 (in hours)." Chart. May 14, 2014. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/380845/response-time-brands-questioned-on-facebook/
Quintly. (2014). Average response rate of brands when replying to questions posted by users on their Facebook page as of April 2014 (in hours). Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/380845/response-time-brands-questioned-on-facebook/
Quintly. "Average Response Rate of Brands When Replying to Questions Posted by Users on Their Facebook Page as of April 2014 (in Hours)." Statista, Statista Inc., 14 May 2014, https://www.statista.com/statistics/380845/response-time-brands-questioned-on-facebook/
Quintly, Average response rate of brands when replying to questions posted by users on their Facebook page as of April 2014 (in hours) Statista, https://www.statista.com/statistics/380845/response-time-brands-questioned-on-facebook/ (last visited November 22, 2024)
Average response rate of brands when replying to questions posted by users on their Facebook page as of April 2014 (in hours) [Graph], Quintly, May 14, 2014. [Online]. Available: https://www.statista.com/statistics/380845/response-time-brands-questioned-on-facebook/
