E-mail communication usage in European countries 2020

Published by Statista Research Department, Jul 5, 2021
This statistic shows the percentage of individuals in selected European countries who had used the internet for e-mail communication from 2017 to 2020. The share of individuals who send or received e-mails was highest in Denmark, with 96 percent of individuals using the internet in this way.

Share of individuals who send or receive e-mails on the internet in selected European countries from 2017 to 2020

Characteristic2017201820192020
European Union - 28 countries 92% 93% 75% -
Euro area* 72% 74% 76% 77%
Austria 69% 66% 79% 79%
Belgium 93% 80% 80% 84%
Bulgaria 45% 90% 40% 43%
Croatia 76% 59% 59% 66%
Cyprus 51% 54% 56% 66%
Czechia 79% 88% 82% 83%
Denmark 94% 94% 94% 96%
Estonia 78% 83% 82% 82%
Finland 89% 57% 90% 93%
France 79% 77% 79% -
Germany 84% 85% 86% 87%
Showing entries 1 to 13 (35 entries in total)
Created with Highcharts 7.2.2Share of individuals77%77%79%79%84%84%43%43%66%66%66%66%83%83%96%96%82%82%93%93%87%87%58%58%75%75%95%95%78%78%76%76%66%66%84%84%73%73%92%92%94%94%66%66%68%68%40%40%38%38%76%76%78%78%76%76%90%90%34%34%87%87%75%75%76%76%79%79%80%80%40%40%59%59%56%56%82%82%94%94%82%82%90%90%79%79%86%86%59%59%72%72%95%95%77%77%59%59%72%72%62%62%83%83%69%69%93%93%47%47%94%94%65%65%64%64%43%43%44%44%71%71%72%72%72%72%91%91%34%34%89%89%93%93%74%74%66%66%80%80%90%90%59%59%54%54%88%88%94%94%83%83%57%57%77%77%85%85%77%77%71%71%52%52%79%79%57%57%71%71%60%60%84%84%69%69%68%68%42%42%43%43%64%64%63%63%42%42%39%39%67%67%58%58%69%69%86%86%32%32%88%88%92%92%72%72%69%69%93%93%45%45%76%76%51%51%79%79%94%94%78%78%89%89%79%79%84%84%78%78%72%72%53%53%69%69%76%76%70%70%61%61%92%92%65%65%69%69%43%43%45%45%68%68%59%59%45%45%39%39%71%71%69%69%68%68%91%91%30%30%86%86%2017201820192020European Union - 28 countriesEuro area*AustriaBelgiumBulgariaCroatiaCyprusCzechiaDenmarkEstoniaFinlandFranceGermanyGreeceHungaryIcelandIrelandItalyLatviaLithuaniaLuxembourgMaltaNetherlandsNorth MacedoniaNorwayPolandPortugalRomaniaSerbiaSlovakiaSloveniaSpainSwedenTurkeyUnited Kingdom
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%75%80%85%90%95%100%105%110%

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Source

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Release date

February 2021

Region

Europe

Survey time period

2017 to 2020

Supplementary notes

* Euro area (EA11-2000, EA12-2006, EA13-2007, EA15-2008, EA16-2010, EA17-2013, EA18-2014, EA19)

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