This statistic displays the proportion of emergency calls presented to switchboard in England, from 2011 to 2015. In the period from 2012 to 2013, 77.6 percent of emergency calls presented to the switchboard received a telephone or face-to-face response.
Proportion of emergency 999 calls presented to switchboard in England from 2011 to 2015, by category of call
Characteristic
Calls abandoned before being answered
Telephone or face-to-face response
Calls from patients for whom a locally agreed frequent caller procedure is in place
Calls closed by telephone advice
Calls closed with telephone advice where re-contact occurs within 24 hours
Patients treated and discharged on scene where re-contact occurs within 24 hours
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Health and Social Care Information Centre. (June 30, 2015). Proportion of emergency 999 calls presented to switchboard in England from 2011 to 2015, by category of call [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/378960/emergency-response-calls-by-category-of-call-in-england/
Health and Social Care Information Centre. "Proportion of emergency 999 calls presented to switchboard in England from 2011 to 2015, by category of call." Chart. June 30, 2015. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/378960/emergency-response-calls-by-category-of-call-in-england/
Health and Social Care Information Centre. (2015). Proportion of emergency 999 calls presented to switchboard in England from 2011 to 2015, by category of call. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/378960/emergency-response-calls-by-category-of-call-in-england/
Health and Social Care Information Centre. "Proportion of Emergency 999 Calls Presented to Switchboard in England from 2011 to 2015, by Category of Call." Statista, Statista Inc., 30 Jun 2015, https://www.statista.com/statistics/378960/emergency-response-calls-by-category-of-call-in-england/
Health and Social Care Information Centre, Proportion of emergency 999 calls presented to switchboard in England from 2011 to 2015, by category of call Statista, https://www.statista.com/statistics/378960/emergency-response-calls-by-category-of-call-in-england/ (last visited August 25, 2024)
Proportion of emergency 999 calls presented to switchboard in England from 2011 to 2015, by category of call [Graph], Health and Social Care Information Centre, June 30, 2015. [Online]. Available: https://www.statista.com/statistics/378960/emergency-response-calls-by-category-of-call-in-england/