This statistic shows the most frustrating airports according to frequent travelers in North America as of September 2014. During the survey, New York's LaGuardia Airport was ranked as the most frustrating airport with a score of 91 out of 100.
Most frustrating airports according to frequent travelers in North America as of September 2014
travelers who have taken at least one round-trip in the past year
Method of interview
Online survey
Supplementary notes
* 0 = least frustrating, 100 = most frustrating.
The rankings were compiled using the following data:
Survey (40 percent weight): respondents were asked to rate their most recent airport experience in the U.S. or Canada on a scale of one to ten for travel times, check-in and security (50 percent weight); gate area, seating and restrooms ( 25 percent weight); and restaurants, shopping and terminal layout (25 percent weight).
On-time performance (40 percent weight): data from the Bureau of Transportation Statistics and Airport Factsheets for the year July 2013 to July 2014 was used to determine the share of flights cancelled (50 percent weight); share of flights arriving and departing on time (25 percent weight); and the average delay in minutes (25 percent weight).
Getting to and from the airport (20 percent weight): Google Maps data was used to determine the driving time (50 percent weight) and the public transportation time (50 percent weight) to and from the airport to the airport's primary city center.
Only the 36 U.S. and Canadian airports which received more than 30 reviews were included in the rankings.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Bloomberg Businessweek. (November 26, 2014). Most frustrating airports according to frequent travelers in North America as of September 2014 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/375477/most-frustrating-airports-in-north-america/
Bloomberg Businessweek. "Most frustrating airports according to frequent travelers in North America as of September 2014." Chart. November 26, 2014. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/375477/most-frustrating-airports-in-north-america/
Bloomberg Businessweek. (2014). Most frustrating airports according to frequent travelers in North America as of September 2014. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/375477/most-frustrating-airports-in-north-america/
Bloomberg Businessweek. "Most Frustrating Airports According to Frequent Travelers in North America as of September 2014." Statista, Statista Inc., 26 Nov 2014, https://www.statista.com/statistics/375477/most-frustrating-airports-in-north-america/
Bloomberg Businessweek, Most frustrating airports according to frequent travelers in North America as of September 2014 Statista, https://www.statista.com/statistics/375477/most-frustrating-airports-in-north-america/ (last visited November 22, 2024)
Most frustrating airports according to frequent travelers in North America as of September 2014 [Graph], Bloomberg Businessweek, November 26, 2014. [Online]. Available: https://www.statista.com/statistics/375477/most-frustrating-airports-in-north-america/
