This statistic presents information on the most common methods of searching for product information by distance selling users in the United States in 2013. During the survey period, it was found that 57.1 percent of respondents were using search engines while searching for product information.
Product information search activities of distance selling users in United States in 2013
Characteristic
Share of respondents
Search engines
57.1%
Customer ratings in blogs or forums
42%
Product test ratings / expert test reports
26.9%
Price comparison sites
31.4%
Product check in a retail store
29.9%
Retailer or manufacturer website
53%
Online marketplace
51.7%
Catalog
23.5%
Mail advertising
11.8%
Social media platforms, such as Facebook and Twitter
10.1%
Apps (on smartphone, iPad, or tablet)
9.5%
Recommendations from friends, acquaintances, and colleagues
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
DHL Group. (May 20, 2014). Product information search activities of distance selling users in United States in 2013 [Graph]. In Statista. Retrieved January 06, 2025, from https://www.statista.com/statistics/348310/us-product-information-search-activities/
DHL Group. "Product information search activities of distance selling users in United States in 2013." Chart. May 20, 2014. Statista. Accessed January 06, 2025. https://www.statista.com/statistics/348310/us-product-information-search-activities/
DHL Group. (2014). Product information search activities of distance selling users in United States in 2013. Statista. Statista Inc.. Accessed: January 06, 2025. https://www.statista.com/statistics/348310/us-product-information-search-activities/
DHL Group. "Product Information Search Activities of Distance Selling Users in United States in 2013." Statista, Statista Inc., 20 May 2014, https://www.statista.com/statistics/348310/us-product-information-search-activities/
DHL Group, Product information search activities of distance selling users in United States in 2013 Statista, https://www.statista.com/statistics/348310/us-product-information-search-activities/ (last visited January 06, 2025)
Product information search activities of distance selling users in United States in 2013 [Graph], DHL Group, May 20, 2014. [Online]. Available: https://www.statista.com/statistics/348310/us-product-information-search-activities/
