This statistic presents information on the leading barriers for distance selling customers in India in 2013. During the survey period it was found that unknown product quality was the main barrier for distance selling for 56.9 percent of respondents.
Leading barriers for cross-border distance selling in India 2013
Characteristic
Share of respondents
High delivery costs
21.1%
Uncertain delivery
21.5%
Concern about misuse of payment data
33.4%
No demand because all products are obtainable locally
12.2%
Long delivery times
27.3%
Unknown product quality
56.9%
No try-on possible before purchase
55.7%
Complicated return process
47%
No personal advice
32.3%
No personal contact person for problems
32%
Doubts regarding data protection or the dissemination of data to third parties
24.8%
Concern about counterfeited products, product piracy
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DHL Group. (May 20, 2014). Leading barriers for cross-border distance selling in India 2013 [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/348272/india-barriers-distance-selling/
DHL Group. "Leading barriers for cross-border distance selling in India 2013." Chart. May 20, 2014. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/348272/india-barriers-distance-selling/
DHL Group. (2014). Leading barriers for cross-border distance selling in India 2013. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/348272/india-barriers-distance-selling/
DHL Group. "Leading Barriers for Cross-border Distance Selling in India 2013." Statista, Statista Inc., 20 May 2014, https://www.statista.com/statistics/348272/india-barriers-distance-selling/
DHL Group, Leading barriers for cross-border distance selling in India 2013 Statista, https://www.statista.com/statistics/348272/india-barriers-distance-selling/ (last visited December 23, 2024)
Leading barriers for cross-border distance selling in India 2013 [Graph], DHL Group, May 20, 2014. [Online]. Available: https://www.statista.com/statistics/348272/india-barriers-distance-selling/
