India: reasons for returning goods 2013

Published by Statista Research Department, May 20, 2014
This statistic provides information on the leading reasons among distance consumer of India to return goods in 2013. During the survey period, it was found that for 50 percent of respondents, the leading reason for returning the delivery was defective product.

Leading reasons for returning goods by distant selling users in India in 2013

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Release date

May 2014

Region

India

Survey time period

2013

Number of respondents

Global n = from 2,648 to 9,325; India n = 114 to 392

Special properties

Consumers in India

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Overview

5

Company return policies

7

Preferences and methods

5

Consumer behavior

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Bracketing

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Returns experience

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