This statistic shows how energy consumers rate the importance of direct contact when calling customer services of energy companies in Great Britain in 2014, by gender. 44 percent of male respondents stated this was fairly important, as did 30 percent of female respondents.
Thinking again about what you would like to see from an energy company, how important or unimportant is it that an energy company provides each of the following products or services? Being put through to a person straight away when you call
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
ComRes. (February 7, 2014). Thinking again about what you would like to see from an energy company, how important or unimportant is it that an energy company provides each of the following products or services? Being put through to a person straight away when you call [Graph]. In Statista. Retrieved November 18, 2024, from https://www.statista.com/statistics/348118/importance-of-direct-customer-service-of-energy-companies-in-great-britain-uk/
ComRes. "Thinking again about what you would like to see from an energy company, how important or unimportant is it that an energy company provides each of the following products or services? Being put through to a person straight away when you call." Chart. February 7, 2014. Statista. Accessed November 18, 2024. https://www.statista.com/statistics/348118/importance-of-direct-customer-service-of-energy-companies-in-great-britain-uk/
ComRes. (2014). Thinking again about what you would like to see from an energy company, how important or unimportant is it that an energy company provides each of the following products or services? Being put through to a person straight away when you call. Statista. Statista Inc.. Accessed: November 18, 2024. https://www.statista.com/statistics/348118/importance-of-direct-customer-service-of-energy-companies-in-great-britain-uk/
ComRes. "Thinking Again about What You Would like to See from An Energy Company, How Important or Unimportant Is It That An Energy Company Provides Each of The following Products or Services? Being Put through to a Person Straight Away When You Call." Statista, Statista Inc., 7 Feb 2014, https://www.statista.com/statistics/348118/importance-of-direct-customer-service-of-energy-companies-in-great-britain-uk/
ComRes, Thinking again about what you would like to see from an energy company, how important or unimportant is it that an energy company provides each of the following products or services? Being put through to a person straight away when you call Statista, https://www.statista.com/statistics/348118/importance-of-direct-customer-service-of-energy-companies-in-great-britain-uk/ (last visited November 18, 2024)
Thinking again about what you would like to see from an energy company, how important or unimportant is it that an energy company provides each of the following products or services? Being put through to a person straight away when you call [Graph], ComRes, February 7, 2014. [Online]. Available: https://www.statista.com/statistics/348118/importance-of-direct-customer-service-of-energy-companies-in-great-britain-uk/
