This statistic shows the methods consumers prefer to use to communicate with their insurance company in the United Kingdom in 2013. According to the survey, 52 percent of consumers use telephone to communicate with their insurance company while 6 percent prefer to send a letter.
What is your preferred method of contacting your insurance company?
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Call Centre a2z. (July 30, 2013). What is your preferred method of contacting your insurance company? [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/326922/methods-of-communication-with-insurance-company-in-the-united-kingdom-uk/
Call Centre a2z. "What is your preferred method of contacting your insurance company?." Chart. July 30, 2013. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/326922/methods-of-communication-with-insurance-company-in-the-united-kingdom-uk/
Call Centre a2z. (2013). What is your preferred method of contacting your insurance company?. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/326922/methods-of-communication-with-insurance-company-in-the-united-kingdom-uk/
Call Centre a2z. "What Is Your Preferred Method of Contacting Your Insurance Company?." Statista, Statista Inc., 30 Jul 2013, https://www.statista.com/statistics/326922/methods-of-communication-with-insurance-company-in-the-united-kingdom-uk/
Call Centre a2z, What is your preferred method of contacting your insurance company? Statista, https://www.statista.com/statistics/326922/methods-of-communication-with-insurance-company-in-the-united-kingdom-uk/ (last visited July 22, 2024)
What is your preferred method of contacting your insurance company? [Graph], Call Centre a2z, July 30, 2013. [Online]. Available: https://www.statista.com/statistics/326922/methods-of-communication-with-insurance-company-in-the-united-kingdom-uk/