This statistic shows the methods consumers prefer to use to contact their bank/building society in the United Kingdom in 2013. According to the survey, 40 percent of respondent prefer telephone contact, while 21 percent prefer face to face communication.
What is your preferred method of contacting your bank/building society?
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Call Centre a2z. (July 30, 2013). What is your preferred method of contacting your bank/building society? [Graph]. In Statista. Retrieved November 18, 2024, from https://www.statista.com/statistics/326920/methods-of-communication-with-bank-building-society-in-the-united-kingdom-uk/
Call Centre a2z. "What is your preferred method of contacting your bank/building society?." Chart. July 30, 2013. Statista. Accessed November 18, 2024. https://www.statista.com/statistics/326920/methods-of-communication-with-bank-building-society-in-the-united-kingdom-uk/
Call Centre a2z. (2013). What is your preferred method of contacting your bank/building society?. Statista. Statista Inc.. Accessed: November 18, 2024. https://www.statista.com/statistics/326920/methods-of-communication-with-bank-building-society-in-the-united-kingdom-uk/
Call Centre a2z. "What Is Your Preferred Method of Contacting Your Bank/Building Society?." Statista, Statista Inc., 30 Jul 2013, https://www.statista.com/statistics/326920/methods-of-communication-with-bank-building-society-in-the-united-kingdom-uk/
Call Centre a2z, What is your preferred method of contacting your bank/building society? Statista, https://www.statista.com/statistics/326920/methods-of-communication-with-bank-building-society-in-the-united-kingdom-uk/ (last visited November 18, 2024)
What is your preferred method of contacting your bank/building society? [Graph], Call Centre a2z, July 30, 2013. [Online]. Available: https://www.statista.com/statistics/326920/methods-of-communication-with-bank-building-society-in-the-united-kingdom-uk/
