Preferred communication method with public sector organizations in the UK 2013

Published by Statista Research Department, Jul 30, 2013
This statistic shows the methods consumers prefer to use to contact local public sector organizations in the United Kingdom in 2013. According to the survey, 47 percent of the consumers prefer to use telephone contact and 39 percent e-email contact.

What is your preferred method of contacting local public sector organizations?

CharacteristicShare of respondents
Telephone 47%
E-mail 39%
Letter 7%
Face to face 5%
Instant chat/messenger 2%
SMS 0%
Social media 0%
Showing entries 1 to 7 (7 entries in total)
Created with Highcharts 7.2.2Share of respondents47%47%39%39%7%7%5%5%2%2%0%0%0%0%TelephoneE-mailLetterFace to faceInstant chat/messengerSMSSocial media
0%10%20%30%40%50%60%

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Release date

July 2013

Region

United Kingdom

Survey time period

April 2013

Number of respondents

672 respondents

Age group

16 years and older

Special properties

UK consumers

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