This statistic shows the percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom in 2013, by organisation type. Of respondents, 30 percent claimed they would change their credit card provider after a bad customer service experience and 33 percent would change their insurance company in the same case.
Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type
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Call Centre a2z. (July 31, 2013). Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/326870/consumers-who-would-switch-business-provider-after-bad-customer-service-in-the-united-kingdom/
Call Centre a2z. "Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type." Chart. July 31, 2013. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/326870/consumers-who-would-switch-business-provider-after-bad-customer-service-in-the-united-kingdom/
Call Centre a2z. (2013). Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/326870/consumers-who-would-switch-business-provider-after-bad-customer-service-in-the-united-kingdom/
Call Centre a2z. "Percentage of Consumers Who Would Switch Service Provider after One Incidence of Bad Customer Service in The United Kingdom (Uk) in 2013, by Organisation Type." Statista, Statista Inc., 31 Jul 2013, https://www.statista.com/statistics/326870/consumers-who-would-switch-business-provider-after-bad-customer-service-in-the-united-kingdom/
Call Centre a2z, Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type Statista, https://www.statista.com/statistics/326870/consumers-who-would-switch-business-provider-after-bad-customer-service-in-the-united-kingdom/ (last visited December 23, 2024)
Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type [Graph], Call Centre a2z, July 31, 2013. [Online]. Available: https://www.statista.com/statistics/326870/consumers-who-would-switch-business-provider-after-bad-customer-service-in-the-united-kingdom/
