This statistic shows the ways in which hoteliers followed up guest reviews on major review sites worldwide as of October 2014. During the survey, 61 percent of hotel industry professionals said that all reviews were replied to in due time.
How are reviews followed up on major review sites?
Characteristic
Share of respondents
Reviews are discussed internally and appropriate actions taken
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World Tourism Organization (UN Tourism). (October 6, 2014). How are reviews followed up on major review sites? [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/326498/responses-of-hoteliers-to-online-guest-reviews-worldwide/
World Tourism Organization (UN Tourism). "How are reviews followed up on major review sites?." Chart. October 6, 2014. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/326498/responses-of-hoteliers-to-online-guest-reviews-worldwide/
World Tourism Organization (UN Tourism). (2014). How are reviews followed up on major review sites?. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/326498/responses-of-hoteliers-to-online-guest-reviews-worldwide/
World Tourism Organization (UN Tourism). "How Are Reviews Followed up on Major Review Sites?." Statista, Statista Inc., 6 Oct 2014, https://www.statista.com/statistics/326498/responses-of-hoteliers-to-online-guest-reviews-worldwide/
World Tourism Organization (UN Tourism), How are reviews followed up on major review sites? Statista, https://www.statista.com/statistics/326498/responses-of-hoteliers-to-online-guest-reviews-worldwide/ (last visited November 23, 2024)
How are reviews followed up on major review sites? [Graph], World Tourism Organization (UN Tourism), October 6, 2014. [Online]. Available: https://www.statista.com/statistics/326498/responses-of-hoteliers-to-online-guest-reviews-worldwide/
