This statistic displays the level of consumer satisfaction with product information found on mobile devices during the product research stage of mobile shopping in the United Kingdom (UK) from 2013 to 2014, by device. In 2014, smartphone satisfaction increased compared to the previous year with 52 percent of respondents stating to be satisfied with the information they found, up from 44 percent.
Were you satisfied with the product information you found on your mobile device?*
* The question was phrased by the source as follows: "On a scale from 1 to 7, how satisfied were you with the information found when accessing [category] information on your [device]?"
** This graphic only displays the share of respondents that were "satisfied".
*** All respondents had used their device to make a purchase decision in at least one of the three key industries (retail, insurance and telecom) in the past 30 days.
**** Smartphone: n (2013)=1,455, n (2014)=1,901; tablet n (2013)=1,179, n (2014)=1,320.
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xAd, & Telmetrics. (July 7, 2014). Were you satisfied with the product information you found on your mobile device?* [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/325470/satisfaction-with-information-by-device-uk/
xAd, und Telmetrics. "Were you satisfied with the product information you found on your mobile device?*." Chart. July 7, 2014. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/325470/satisfaction-with-information-by-device-uk/
xAd, Telmetrics. (2014). Were you satisfied with the product information you found on your mobile device?*. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/325470/satisfaction-with-information-by-device-uk/
xAd, and Telmetrics. "Were You Satisfied with The Product Information You Found on Your Mobile Device?*." Statista, Statista Inc., 7 Jul 2014, https://www.statista.com/statistics/325470/satisfaction-with-information-by-device-uk/
xAd & Telmetrics, Were you satisfied with the product information you found on your mobile device?* Statista, https://www.statista.com/statistics/325470/satisfaction-with-information-by-device-uk/ (last visited November 22, 2024)
Were you satisfied with the product information you found on your mobile device?* [Graph], xAd, & Telmetrics, July 7, 2014. [Online]. Available: https://www.statista.com/statistics/325470/satisfaction-with-information-by-device-uk/
