This statistic displays the results of a survey on potential changes to improve the digital experience of customers in the United Kingdom (UK) in 2014. During the survey period it was found that 33 percent of respondents thought it was most important to work on issues regarding delivery and returns.
What is the critical factor that needs to change to improve your customers’ digital experience?
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Retail Week. (August 14, 2014). What is the critical factor that needs to change to improve your customers’ digital experience? [Graph]. In Statista. Retrieved October 02, 2024, from https://www.statista.com/statistics/325401/what-is-the-critical-factor-that-needs-to-change-to-improve-customers-digital-experience-multichannel-shopping-websites-uk/
Retail Week. "What is the critical factor that needs to change to improve your customers’ digital experience?." Chart. August 14, 2014. Statista. Accessed October 02, 2024. https://www.statista.com/statistics/325401/what-is-the-critical-factor-that-needs-to-change-to-improve-customers-digital-experience-multichannel-shopping-websites-uk/
Retail Week. (2014). What is the critical factor that needs to change to improve your customers’ digital experience?. Statista. Statista Inc.. Accessed: October 02, 2024. https://www.statista.com/statistics/325401/what-is-the-critical-factor-that-needs-to-change-to-improve-customers-digital-experience-multichannel-shopping-websites-uk/
Retail Week. "What Is The Critical Factor That Needs to Change to Improve Your Customers’ Digital Experience?." Statista, Statista Inc., 14 Aug 2014, https://www.statista.com/statistics/325401/what-is-the-critical-factor-that-needs-to-change-to-improve-customers-digital-experience-multichannel-shopping-websites-uk/
Retail Week, What is the critical factor that needs to change to improve your customers’ digital experience? Statista, https://www.statista.com/statistics/325401/what-is-the-critical-factor-that-needs-to-change-to-improve-customers-digital-experience-multichannel-shopping-websites-uk/ (last visited October 02, 2024)
What is the critical factor that needs to change to improve your customers’ digital experience? [Graph], Retail Week, August 14, 2014. [Online]. Available: https://www.statista.com/statistics/325401/what-is-the-critical-factor-that-needs-to-change-to-improve-customers-digital-experience-multichannel-shopping-websites-uk/