This statistic shows the leading objectives for hoteliers during the time leading up to a guest's stay worldwide as of July 2014. During the survey, 31 percent of respondents said a principle objective was to introduce guests to the hotel during the lead up to their stay.
Leading objectives for hoteliers during the time leading up to a guest's stay worldwide as of July 2014
Characteristic
Share of respondents
Minimize any potential stress (e.g. reconfirm booking, offer free transfers)
36%
Provide additional travel suggestions (e.g. restaurant choices, attractions, itineraries)
35%
Introduce guests to the hotel (e.g. its location and facilities)
31%
Provide local information on the destination (e.g. weather, history of the area)
30%
Begin building a relationship with guests (e.g. introduce hotel/front desk staff)
26%
Promote add on services to guests (e.g. transfers)
18%
Actively contact guests to build excitement about their upcoming vacation
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Tripadvisor. (September 23, 2014). Leading objectives for hoteliers during the time leading up to a guest's stay worldwide as of July 2014 [Graph]. In Statista. Retrieved December 03, 2024, from https://www.statista.com/statistics/324868/main-objectives-for-hoteliers-leading-up-to-guests--stay-worldwide/
Tripadvisor. "Leading objectives for hoteliers during the time leading up to a guest's stay worldwide as of July 2014." Chart. September 23, 2014. Statista. Accessed December 03, 2024. https://www.statista.com/statistics/324868/main-objectives-for-hoteliers-leading-up-to-guests--stay-worldwide/
Tripadvisor. (2014). Leading objectives for hoteliers during the time leading up to a guest's stay worldwide as of July 2014. Statista. Statista Inc.. Accessed: December 03, 2024. https://www.statista.com/statistics/324868/main-objectives-for-hoteliers-leading-up-to-guests--stay-worldwide/
Tripadvisor. "Leading Objectives for Hoteliers during The Time Leading up to a Guest's Stay Worldwide as of July 2014." Statista, Statista Inc., 23 Sep 2014, https://www.statista.com/statistics/324868/main-objectives-for-hoteliers-leading-up-to-guests--stay-worldwide/
Tripadvisor, Leading objectives for hoteliers during the time leading up to a guest's stay worldwide as of July 2014 Statista, https://www.statista.com/statistics/324868/main-objectives-for-hoteliers-leading-up-to-guests--stay-worldwide/ (last visited December 03, 2024)
Leading objectives for hoteliers during the time leading up to a guest's stay worldwide as of July 2014 [Graph], Tripadvisor, September 23, 2014. [Online]. Available: https://www.statista.com/statistics/324868/main-objectives-for-hoteliers-leading-up-to-guests--stay-worldwide/