This statistic shows the average annual turnover of representatives in contact centers worldwide as of March 2013, by center size. During the survey, 31 percent of contact center industry leaders in organizations with more than 500 employees said their average annual turnover of representatives was more than 50 percent.
Average annual turnover of representatives in contact centers worldwide as of March 2013, by center size
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Deloitte. (May 15, 2013). Average annual turnover of representatives in contact centers worldwide as of March 2013, by center size [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/321715/turnover-of-representatives-in-contact-centers-worldwide-by-center-size/
Deloitte. "Average annual turnover of representatives in contact centers worldwide as of March 2013, by center size." Chart. May 15, 2013. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/321715/turnover-of-representatives-in-contact-centers-worldwide-by-center-size/
Deloitte. (2013). Average annual turnover of representatives in contact centers worldwide as of March 2013, by center size. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/321715/turnover-of-representatives-in-contact-centers-worldwide-by-center-size/
Deloitte. "Average Annual Turnover of Representatives in Contact Centers Worldwide as of March 2013, by Center Size." Statista, Statista Inc., 15 May 2013, https://www.statista.com/statistics/321715/turnover-of-representatives-in-contact-centers-worldwide-by-center-size/
Deloitte, Average annual turnover of representatives in contact centers worldwide as of March 2013, by center size Statista, https://www.statista.com/statistics/321715/turnover-of-representatives-in-contact-centers-worldwide-by-center-size/ (last visited December 21, 2024)
Average annual turnover of representatives in contact centers worldwide as of March 2013, by center size [Graph], Deloitte, May 15, 2013. [Online]. Available: https://www.statista.com/statistics/321715/turnover-of-representatives-in-contact-centers-worldwide-by-center-size/