This statistic shows the share of outsourced contact centers worldwide as of June 2015. During the survey, 35 percent of contact center industry leaders stated that they outsourced their contact centers.
In 2015, the global outsourcing industry generated 88.9 billion U.S. dollars in revenue.
Share of outsourced contact centers worldwide as of June 2015
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Deloitte. (July 21, 2015). Share of outsourced contact centers worldwide as of June 2015 [Graph]. In Statista. Retrieved December 27, 2024, from https://www.statista.com/statistics/321696/outsourced-representatives-in-contact-centers-worldwide-by-center-size/
Deloitte. "Share of outsourced contact centers worldwide as of June 2015." Chart. July 21, 2015. Statista. Accessed December 27, 2024. https://www.statista.com/statistics/321696/outsourced-representatives-in-contact-centers-worldwide-by-center-size/
Deloitte. (2015). Share of outsourced contact centers worldwide as of June 2015. Statista. Statista Inc.. Accessed: December 27, 2024. https://www.statista.com/statistics/321696/outsourced-representatives-in-contact-centers-worldwide-by-center-size/
Deloitte. "Share of Outsourced Contact Centers Worldwide as of June 2015." Statista, Statista Inc., 21 Jul 2015, https://www.statista.com/statistics/321696/outsourced-representatives-in-contact-centers-worldwide-by-center-size/
Deloitte, Share of outsourced contact centers worldwide as of June 2015 Statista, https://www.statista.com/statistics/321696/outsourced-representatives-in-contact-centers-worldwide-by-center-size/ (last visited December 27, 2024)
Share of outsourced contact centers worldwide as of June 2015 [Graph], Deloitte, July 21, 2015. [Online]. Available: https://www.statista.com/statistics/321696/outsourced-representatives-in-contact-centers-worldwide-by-center-size/
