This statistic shows the most important factors for contact center locations worldwide as of March 2013. During the survey, 35 percent of contact center industry leaders said that labor quality or specialty was important when choosing a location for their organization.
Which factor is most important to your organization when it selects the location of contact centers?*
* Only answers of "highest importance" are included in the statistic. Other options were "moderate importance" and "lowest importance."
The source does not specify a type of survey.
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Deloitte. (May 15, 2013). Which factor is most important to your organization when it selects the location of contact centers?* [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/321688/important-factors-for-contact-center-locations-worldwide/
Deloitte. "Which factor is most important to your organization when it selects the location of contact centers?*." Chart. May 15, 2013. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/321688/important-factors-for-contact-center-locations-worldwide/
Deloitte. (2013). Which factor is most important to your organization when it selects the location of contact centers?*. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/321688/important-factors-for-contact-center-locations-worldwide/
Deloitte. "Which Factor Is Most Important to Your Organization When It Selects The Location of Contact Centers?*." Statista, Statista Inc., 15 May 2013, https://www.statista.com/statistics/321688/important-factors-for-contact-center-locations-worldwide/
Deloitte, Which factor is most important to your organization when it selects the location of contact centers?* Statista, https://www.statista.com/statistics/321688/important-factors-for-contact-center-locations-worldwide/ (last visited December 21, 2024)
Which factor is most important to your organization when it selects the location of contact centers?* [Graph], Deloitte, May 15, 2013. [Online]. Available: https://www.statista.com/statistics/321688/important-factors-for-contact-center-locations-worldwide/
