This statistic shows the revenue distribution of contact centers worldwide as of December 2016. During the survey, 13 percent of contact center industry leaders said their organization generated more than 25 billion U.S. dollars in revenue annually.
What are the annual net revenues of your organization?
Annual revenue in U.S. dollars
Share of respondents
Less than 250 million U.S. dollars
24%
250 million to less than 500 milllion U.S. dollars
9%
500 million to less than one billion U.S. dollars
8%
One billion to less than five billion U.S. dollars
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Deloitte. (June 2, 2017). What are the annual net revenues of your organization? [Graph]. In Statista. Retrieved December 27, 2024, from https://www.statista.com/statistics/321681/revenue-distribution-of-contact-centers-worldwide/
Deloitte. "What are the annual net revenues of your organization?." Chart. June 2, 2017. Statista. Accessed December 27, 2024. https://www.statista.com/statistics/321681/revenue-distribution-of-contact-centers-worldwide/
Deloitte. (2017). What are the annual net revenues of your organization?. Statista. Statista Inc.. Accessed: December 27, 2024. https://www.statista.com/statistics/321681/revenue-distribution-of-contact-centers-worldwide/
Deloitte. "What Are The Annual Net Revenues of Your Organization?." Statista, Statista Inc., 2 Jun 2017, https://www.statista.com/statistics/321681/revenue-distribution-of-contact-centers-worldwide/
Deloitte, What are the annual net revenues of your organization? Statista, https://www.statista.com/statistics/321681/revenue-distribution-of-contact-centers-worldwide/ (last visited December 27, 2024)
What are the annual net revenues of your organization? [Graph], Deloitte, June 2, 2017. [Online]. Available: https://www.statista.com/statistics/321681/revenue-distribution-of-contact-centers-worldwide/
