The Indian information technology and business process management industry was estimated to have over 5.4 million employees during financial year 2023. The South Asian country is the largest offshoring destination for IT companies across the globe. The IT-BPM sector has gradually grown in recent years, accounting for more than 30 percent of the global outsourced BPM market. In financial year 2023, the IT sector's contribution to India's GDP was 7.5 percent.
Market performance
In financial year 2022, the market size of the IT-BPM industry was estimated to reach around 177 billion U.S. dollars. The export market of the Indian IT-BPM industry was more than five times the size of the domestic market. The biggest importer of India’s IT-BPM services was the United States. Furthermore, the growth trend of the export market was evidently higher than the domestic market during the presented period. E-commerce revenue in the IT-BPM sector across the nation also witnessed steady growth in the last few years.
The road ahead
The Indian IT-BPM industry is likely to witness consistent growth in the future. Tapping into new advancements in robotics and artificial intelligence, the industry seeks to continue helping clients build successful businesses, propelled by a large export market.
Employment of the IT-BPM industry in India from financial year 2009 to 2022, with an estimate for 2023
(in millions)
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Invest India. (August 28, 2023). Employment of the IT-BPM industry in India from financial year 2009 to 2022, with an estimate for 2023 (in millions) [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/320729/india-it-industry-direct-indirect-employment/
Invest India. "Employment of the IT-BPM industry in India from financial year 2009 to 2022, with an estimate for 2023 (in millions)." Chart. August 28, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/320729/india-it-industry-direct-indirect-employment/
Invest India. (2023). Employment of the IT-BPM industry in India from financial year 2009 to 2022, with an estimate for 2023 (in millions). Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/320729/india-it-industry-direct-indirect-employment/
Invest India. "Employment of The It-bpm Industry in India from Financial Year 2009 to 2022, with An Estimate for 2023 (in Millions)." Statista, Statista Inc., 28 Aug 2023, https://www.statista.com/statistics/320729/india-it-industry-direct-indirect-employment/
Invest India, Employment of the IT-BPM industry in India from financial year 2009 to 2022, with an estimate for 2023 (in millions) Statista, https://www.statista.com/statistics/320729/india-it-industry-direct-indirect-employment/ (last visited December 22, 2024)
Employment of the IT-BPM industry in India from financial year 2009 to 2022, with an estimate for 2023 (in millions) [Graph], Invest India, August 28, 2023. [Online]. Available: https://www.statista.com/statistics/320729/india-it-industry-direct-indirect-employment/