This statistic presents actions performed in bank branch by customers in United Kingdom. Most frequent actions undertaken by customers in bank branch was: depositing of cash or cheques (74 percent of respondents) and withdrawing of cash (64 percent of respondents). Branches of UK banks were used relatively rarely to make or set up payment or to get new information, with only 23 percent of customers carrying out those actions there. 20 percent of respondents purchased or renewed product or service in the bank branch.
Client actions performed in the bank branch in the United Kingdom (UK) as of 2014
Responses to the survey question: ‘Which of the following activities did you do during your last visit to your bank’s branch, and how did you do?’
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Accenture. (July 9, 2014). Client actions performed in the bank branch in the United Kingdom (UK) as of 2014 [Graph]. In Statista. Retrieved November 18, 2024, from https://www.statista.com/statistics/318943/uk-branch-banking-actions-customers/
Accenture. "Client actions performed in the bank branch in the United Kingdom (UK) as of 2014." Chart. July 9, 2014. Statista. Accessed November 18, 2024. https://www.statista.com/statistics/318943/uk-branch-banking-actions-customers/
Accenture. (2014). Client actions performed in the bank branch in the United Kingdom (UK) as of 2014. Statista. Statista Inc.. Accessed: November 18, 2024. https://www.statista.com/statistics/318943/uk-branch-banking-actions-customers/
Accenture. "Client Actions Performed in The Bank Branch in The United Kingdom (Uk) as of 2014." Statista, Statista Inc., 9 Jul 2014, https://www.statista.com/statistics/318943/uk-branch-banking-actions-customers/
Accenture, Client actions performed in the bank branch in the United Kingdom (UK) as of 2014 Statista, https://www.statista.com/statistics/318943/uk-branch-banking-actions-customers/ (last visited November 18, 2024)
Client actions performed in the bank branch in the United Kingdom (UK) as of 2014 [Graph], Accenture, July 9, 2014. [Online]. Available: https://www.statista.com/statistics/318943/uk-branch-banking-actions-customers/
