This statistic presents figures for client sentiments towards various aspects of their current account provider services between 2011 and 2014 in the United Kingdom. As of 2014, over half of respondents agreed that their bank was "fair and transparent" (51.2 percent) and "trustworthy" (52.4 percent), which was overall an improvement in comparison to previous years.
Bank client generalized sentiments towards their banks in United Kingdom (UK) between 2011 and 2014
* Number of respondents in 2014 = 3,604 UK current account customers conducted in March 2014. Number of respondents in 2012 = 4,009 current account customers in Great Britain, Northern Ireland the Republic of Ireland completed in October 2012. Number of respondents in 2011 = 3,873 current account customers in Great Britain, Northern Ireland the Republic of Ireland completed in October 2011.
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Accenture. (July 9, 2014). Bank client generalized sentiments towards their banks in United Kingdom (UK) between 2011 and 2014 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/318723/uk-banking-client-sentiments/
Accenture. "Bank client generalized sentiments towards their banks in United Kingdom (UK) between 2011 and 2014." Chart. July 9, 2014. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/318723/uk-banking-client-sentiments/
Accenture. (2014). Bank client generalized sentiments towards their banks in United Kingdom (UK) between 2011 and 2014. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/318723/uk-banking-client-sentiments/
Accenture. "Bank Client Generalized Sentiments towards Their Banks in United Kingdom (Uk) between 2011 and 2014." Statista, Statista Inc., 9 Jul 2014, https://www.statista.com/statistics/318723/uk-banking-client-sentiments/
Accenture, Bank client generalized sentiments towards their banks in United Kingdom (UK) between 2011 and 2014 Statista, https://www.statista.com/statistics/318723/uk-banking-client-sentiments/ (last visited December 21, 2024)
Bank client generalized sentiments towards their banks in United Kingdom (UK) between 2011 and 2014 [Graph], Accenture, July 9, 2014. [Online]. Available: https://www.statista.com/statistics/318723/uk-banking-client-sentiments/
