Consumer trust in energy suppliers dealing fairly with complaints in the UK in 2014

This statistic shows how consumers rate energy suppliers in terms of resolving complaints fairly the United Kingdom (UK) in 2014. 46 percent of consumers trusted their supplier to resolve complaints fairly, while 12 percent did not. According to the report, those responding with "trust" to the survey question gave a score of 7 to 10, with "neither trust nor distrust" a score of 4 to 6 and with "distrust" a score of 0 to 3. The mean score among respondents amounted to 6.20, which shows the overall trust for energy suppliers in the UK to resolve complaints fairly is between the "neither trust nor distrust" and "trust" range for consumers.