This statistic shows how consumers rate energy suppliers in terms of providing value for money the United Kingdom (UK) in 2014. 40 percent of consumers trusted their supplier to provide value for money, while 19 percent did not. According to the report, those responding with "trust" to the survey question gave a score of 7 to 10, with "neither trust nor distrust" a score of 4 to 6 and with "distrust" a score of 0 to 3. The mean score among respondents amounted to 5.72, which shows the overall trust for energy suppliers in the UK to provide value for money is in the "neither trust nor distrust" range for consumers.
Do you trust your energy supplier to provide value for money?
Base included all those responsible for paying energy bills who had mains electricity, knew their electricity supplier or, in the case of absense of an electricity supplier or if they did not know who their electricity supplier was, those who had mains gas and knew who their gas supplier was.
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Ipsos. (May 1, 2014). Do you trust your energy supplier to provide value for money? [Graph]. In Statista. Retrieved December 18, 2024, from https://www.statista.com/statistics/317923/consumer-trust-in-value-for-money-energy-suppliers-in-the-united-kingdom-uk/
Ipsos. "Do you trust your energy supplier to provide value for money?." Chart. May 1, 2014. Statista. Accessed December 18, 2024. https://www.statista.com/statistics/317923/consumer-trust-in-value-for-money-energy-suppliers-in-the-united-kingdom-uk/
Ipsos. (2014). Do you trust your energy supplier to provide value for money?. Statista. Statista Inc.. Accessed: December 18, 2024. https://www.statista.com/statistics/317923/consumer-trust-in-value-for-money-energy-suppliers-in-the-united-kingdom-uk/
Ipsos. "Do You Trust Your Energy Supplier to Provide Value for Money?." Statista, Statista Inc., 1 May 2014, https://www.statista.com/statistics/317923/consumer-trust-in-value-for-money-energy-suppliers-in-the-united-kingdom-uk/
Ipsos, Do you trust your energy supplier to provide value for money? Statista, https://www.statista.com/statistics/317923/consumer-trust-in-value-for-money-energy-suppliers-in-the-united-kingdom-uk/ (last visited December 18, 2024)
Do you trust your energy supplier to provide value for money? [Graph], Ipsos, May 1, 2014. [Online]. Available: https://www.statista.com/statistics/317923/consumer-trust-in-value-for-money-energy-suppliers-in-the-united-kingdom-uk/