In 2021, price comparison websites was the main source of energy deal information when switching suppliers in Great Britain. According to a survey conducted in May, 41 percent of British respondents found out about the electricity suppliers they switched to through an online price comparison service. Meanwhile, 14 percent of respondents found out about their new deal at the supplier's own website.
Main sources of energy deal information when switching suppliers in Great Britain in 2021
Characteristic
Share of respondents
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* Figure only includes survey respondents who had switched their energy supplier.
The question was phrased by the source as follows: "How did you find out about the energy deal you switched to?"
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Ofgem, & Citizens Advice. (September 9, 2021). Main sources of energy deal information when switching suppliers in Great Britain in 2021 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/315606/information-about-switching-electricity-suppliers-in-great-britain-uk/
Ofgem, und Citizens Advice. "Main sources of energy deal information when switching suppliers in Great Britain in 2021." Chart. September 9, 2021. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/315606/information-about-switching-electricity-suppliers-in-great-britain-uk/
Ofgem, Citizens Advice. (2021). Main sources of energy deal information when switching suppliers in Great Britain in 2021. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/315606/information-about-switching-electricity-suppliers-in-great-britain-uk/
Ofgem, and Citizens Advice. "Main Sources of Energy Deal Information When Switching Suppliers in Great Britain in 2021." Statista, Statista Inc., 9 Sep 2021, https://www.statista.com/statistics/315606/information-about-switching-electricity-suppliers-in-great-britain-uk/
Ofgem & Citizens Advice, Main sources of energy deal information when switching suppliers in Great Britain in 2021 Statista, https://www.statista.com/statistics/315606/information-about-switching-electricity-suppliers-in-great-britain-uk/ (last visited July 22, 2024)
Main sources of energy deal information when switching suppliers in Great Britain in 2021 [Graph], Ofgem, & Citizens Advice, September 9, 2021. [Online]. Available: https://www.statista.com/statistics/315606/information-about-switching-electricity-suppliers-in-great-britain-uk/
