This statistic shows the main triggers for switching electricity suppliers in Great Britain in 2014, by payment method. Of those surveyed, 73 percent paying by monthly or quarterly debit believed a new supplier would be cheaper, while 4 percent believed in better customer service from a new supplier.
Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch?
Characteristic
Monthly/quarterly direct debit
Standard credit
PPM (gas)
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Ofgem, & Ipsos. (June 25, 2014). Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch? [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/315511/triggers-for-switching-electricity-suppliers-by-payment-method-in-great-britain-uk/
Ofgem, und Ipsos. "Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch?." Chart. June 25, 2014. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/315511/triggers-for-switching-electricity-suppliers-by-payment-method-in-great-britain-uk/
Ofgem, Ipsos. (2014). Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch?. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/315511/triggers-for-switching-electricity-suppliers-by-payment-method-in-great-britain-uk/
Ofgem, and Ipsos. "Thinking about The Last Time You Switched Your Electricity Supplier, What Was The Main Trigger Causing You to Switch?." Statista, Statista Inc., 25 Jun 2014, https://www.statista.com/statistics/315511/triggers-for-switching-electricity-suppliers-by-payment-method-in-great-britain-uk/
Ofgem & Ipsos, Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch? Statista, https://www.statista.com/statistics/315511/triggers-for-switching-electricity-suppliers-by-payment-method-in-great-britain-uk/ (last visited July 22, 2024)
Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch? [Graph], Ofgem, & Ipsos, June 25, 2014. [Online]. Available: https://www.statista.com/statistics/315511/triggers-for-switching-electricity-suppliers-by-payment-method-in-great-britain-uk/
