This statistic shows the main triggers for switching electricity suppliers in Great Britain in 2015. Of those surveyed, 72 percent of consumers believed the new supplier to be cheaper - this was the leading trigger leading to a switch in suppliers. 6 percent also believed a new supplier had better customer service, and the eight percent of respondents switched gas suppliers because they had moved home.
Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch?
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Ofgem, & Ipsos. (October 11, 2018). Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch? [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
Ofgem, und Ipsos. "Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch?." Chart. October 11, 2018. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
Ofgem, Ipsos. (2018). Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch?. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
Ofgem, and Ipsos. "Thinking about The Last Time You Switched Your Electricity Supplier, What Was The Main Trigger Causing You to Switch?." Statista, Statista Inc., 11 Oct 2018, https://www.statista.com/statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
Ofgem & Ipsos, Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch? Statista, https://www.statista.com/statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/ (last visited November 21, 2024)
Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch? [Graph], Ofgem, & Ipsos, October 11, 2018. [Online]. Available: https://www.statista.com/statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
