This statistic shows the main triggers for switching electricity suppliers in Great Britain in 2015. Of those surveyed, 72 percent of consumers believed the new supplier to be cheaper - this was the leading trigger leading to a switch in suppliers. 6 percent also believed a new supplier had better customer service, and the eight percent of respondents switched gas suppliers because they had moved home.
Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch?
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Ofgem, & Ipsos. (October 11, 2018). Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch? [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
Ofgem, und Ipsos. "Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch?." Chart. October 11, 2018. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
Ofgem, Ipsos. (2018). Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch?. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
Ofgem, and Ipsos. "Thinking about The Last Time You Switched Your Electricity Supplier, What Was The Main Trigger Causing You to Switch?." Statista, Statista Inc., 11 Oct 2018, https://www.statista.com/statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
Ofgem & Ipsos, Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch? Statista, https://www.statista.com/statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/ (last visited December 22, 2024)
Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch? [Graph], Ofgem, & Ipsos, October 11, 2018. [Online]. Available: https://www.statista.com/statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
