Revenue from ticket sales on the London Underground 2000-2023
Zone 1-3 single tickets currently at 4.90 GBP
In 2023, adult passengers paid 6.70 British pounds for a single journey in any zone, while single tickets for a child sold for 1.70 British pounds. By comparison, Oyster and contactless ticket prices were noticeably cheaper, with the cheapest off-peak ticket only costing 2.70 British pounds.
Passenger satisfaction at 76%
A quarterly TfL survey on satisfaction levels with the London Underground shows that users had a less positive experience during and following the COVID-19 pandemic than prior to the pandemic. Satisfaction rates dropped from the region of 84 percent pre-pandemic to around 76 percent post-pandemic.