This statistic shows improvable generic skills in the hospitality and tourism industry in the United Kingdom (UK) in 2011. 40 percent of employers surveyed stated that safety management skills could use improvement, 38 percent also noted this about positive attitude and commitment.
Generic skills in which hospitality and tourism industry staff would benefit from further training in the United Kingdom (UK) in 2011
Characteristic
Share of respondents
Safety management
40%
Positive attitude and commitment
38%
Ability to monitor and solve customer-service problems
38%
Team working
37%
Ensuring compliance/regulation
37%
Professional communication skills
35%
Ability to coach and motivate others
35%
Management and leadership
34%
Capability to help customers with disabilities or particular requirements
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People 1st. (January 3, 2013). Generic skills in which hospitality and tourism industry staff would benefit from further training in the United Kingdom (UK) in 2011 [Graph]. In Statista. Retrieved December 03, 2024, from https://www.statista.com/statistics/302148/improvable-generic-skills-in-the-hospitality-and-tourism-industry-in-the-united-kingdom/
People 1st. "Generic skills in which hospitality and tourism industry staff would benefit from further training in the United Kingdom (UK) in 2011." Chart. January 3, 2013. Statista. Accessed December 03, 2024. https://www.statista.com/statistics/302148/improvable-generic-skills-in-the-hospitality-and-tourism-industry-in-the-united-kingdom/
People 1st. (2013). Generic skills in which hospitality and tourism industry staff would benefit from further training in the United Kingdom (UK) in 2011. Statista. Statista Inc.. Accessed: December 03, 2024. https://www.statista.com/statistics/302148/improvable-generic-skills-in-the-hospitality-and-tourism-industry-in-the-united-kingdom/
People 1st. "Generic Skills in Which Hospitality and Tourism Industry Staff Would Benefit from Further Training in The United Kingdom (Uk) in 2011." Statista, Statista Inc., 3 Jan 2013, https://www.statista.com/statistics/302148/improvable-generic-skills-in-the-hospitality-and-tourism-industry-in-the-united-kingdom/
People 1st, Generic skills in which hospitality and tourism industry staff would benefit from further training in the United Kingdom (UK) in 2011 Statista, https://www.statista.com/statistics/302148/improvable-generic-skills-in-the-hospitality-and-tourism-industry-in-the-united-kingdom/ (last visited December 03, 2024)
Generic skills in which hospitality and tourism industry staff would benefit from further training in the United Kingdom (UK) in 2011 [Graph], People 1st, January 3, 2013. [Online]. Available: https://www.statista.com/statistics/302148/improvable-generic-skills-in-the-hospitality-and-tourism-industry-in-the-united-kingdom/
