This statistic shows the most important factors for business travel administrators worldwide as of March 2014. During the survey, 68 percent of business travel administrators stated that good customer support was an important factor when arranging travel.
Most important factors for business travel administrators worldwide as of March 2014
Characteristic
Share of respondents
Good value for money
75%
Easy booking process
72%
Good customer support
68%
More favorable change / cancellation policies
66%
Online, self-serve itinerary changes or cancellations
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TravelDailyNews. (April 24, 2014). Most important factors for business travel administrators worldwide as of March 2014 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/301358/most-important-factors-for-business-travel-administrators-worldwide/
TravelDailyNews. "Most important factors for business travel administrators worldwide as of March 2014." Chart. April 24, 2014. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/301358/most-important-factors-for-business-travel-administrators-worldwide/
TravelDailyNews. (2014). Most important factors for business travel administrators worldwide as of March 2014. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/301358/most-important-factors-for-business-travel-administrators-worldwide/
TravelDailyNews. "Most Important Factors for Business Travel Administrators Worldwide as of March 2014." Statista, Statista Inc., 24 Apr 2014, https://www.statista.com/statistics/301358/most-important-factors-for-business-travel-administrators-worldwide/
TravelDailyNews, Most important factors for business travel administrators worldwide as of March 2014 Statista, https://www.statista.com/statistics/301358/most-important-factors-for-business-travel-administrators-worldwide/ (last visited November 21, 2024)
Most important factors for business travel administrators worldwide as of March 2014 [Graph], TravelDailyNews, April 24, 2014. [Online]. Available: https://www.statista.com/statistics/301358/most-important-factors-for-business-travel-administrators-worldwide/