This statistic indicates how bus users and non-users rate the reliability and punctuality of bus services in the United Kingdom (UK), based on responses from a survey carried out in March 2013. Two thirds of users rated the service as fairly or very good in this regard, while only one third of non-users did the same, reflecting the assumption among those who do not travel by bus that the bus service is unreliable.
How would you rate the reliability and punctuality of local bus services?
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Department for Transport (UK). (October 29, 2013). How would you rate the reliability and punctuality of local bus services? [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/301100/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/
Department for Transport (UK). "How would you rate the reliability and punctuality of local bus services?." Chart. October 29, 2013. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/301100/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/
Department for Transport (UK). (2013). How would you rate the reliability and punctuality of local bus services?. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/301100/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/
Department for Transport (UK). "How Would You Rate The Reliability and Punctuality of Local Bus Services?." Statista, Statista Inc., 29 Oct 2013, https://www.statista.com/statistics/301100/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/
Department for Transport (UK), How would you rate the reliability and punctuality of local bus services? Statista, https://www.statista.com/statistics/301100/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/ (last visited August 25, 2024)
How would you rate the reliability and punctuality of local bus services? [Graph], Department for Transport (UK), October 29, 2013. [Online]. Available: https://www.statista.com/statistics/301100/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/