Online crime against retail businesses in England & Wales 2018

This survey shows the number of online crime incidents against wholesale and retail businesses in England and Wales in 2018, by crime type. In the 12 months prior to survey, responding wholesale and retail businesses experienced approximately 10,000 computer virus attacks, making it the most common form of online crime within the industry. There were also 2,000 cases of hacking and 1,000 cases of website vandalism.

Number of online crime incidents against wholesale and retail businesses in England and Wales in 2018, by crime type (in 1,000s)

Characteristic	Number of incidents in thousands
Computer virus	10
Hacking	2
Phishing	0
Theft of money (online)	1
Website vandalism**	1

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Release date

September 2019

More information

Region

United Kingdom (England, Wales)

Survey time period

September to December 2018

Number of respondents

1,992 respondents

Special properties

Unweighted base

Method of interview

Telephone interview

Supplementary notes

* Data refers to incidents in the 12 months prior to survey. Surveys were conducted between September to December 2018.
** The source adds that "the figures shown for website vandalism relate only to those respondents that said they had a website, i.e. the incidence rates are per 1,000 premises with a website, rather than per 1,000 premises in general. This means the unweighted base for these numbers is smaller than the unweighted bases for other crime types. Similarly, the estimates for individual online crime types do not add up to the total shown, as the unweighted base for the total is the number of premises that were asked any of the online crime questions."

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