Leading hotel loyalty programs in the U.S. 2017, by customer satisfaction score

Published by Statista Research Department, Nov 14, 2019
This statistic shows the leading hotel loyalty programs in the United States as of October 2017, by customer satisfaction index score. Marriott Rewards was the highest ranking loyalty/rewards program with a customer satisfaction index score of 806 out of 1,000.

Leading hotel loyalty programs in the United States as of October 2017, by customer satisfaction index score*

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

November 2017

Region

United States

Survey time period

September to October 2017

Number of respondents

4,682 respondents

Special properties

consumers who have joined a loyalty plan

Method of interview

Online survey

Supplementary notes

* Customer satisfaction index score based on 1,000-point scale.
Customer satisfaction is measured by examining the following factors: account maintenance/management (23 percent); ease of redeeming points/miles (22 percent); ease of earning points/miles (18 percent); reward program terms (16 percent); variety of benefits (16 percent); and customer service (five percent).

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Hotels in Poland "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Hotels in Poland

Hotel market

8

Hotel chains & brands

8

Hotels in Gdansk, Sopot, Gdynia

6

Hotels in Krakow

6

Hotels in Poznan

6

Hotels in Szczecin

6

Hotels in Warsaw

6

Hotels in Wroclaw

6

Occupancy rates & prices

6

Further related statistics

10

Further Content: You might find this interesting as well

Statistics

Topics

Hotel market in Central and Eastern EuropeHotel industry worldwideHotel market in PolandHotel market in Romania
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.