This statistic shows illustrates customers' experiences with services of different industries in the United States. Customers were asked to rank each industry on how well they serve, in 2012 and 2013. Out of eight industries, the healthcare sector and hospitals were ranked only fifth in 2012, and sixth in 2013.
Ranking of U.S. industries based on customers' satisfaction with service in 2012 and 2013
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
PwC. (December 20, 2013). Ranking of U.S. industries based on customers' satisfaction with service in 2012 and 2013 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/296177/customer-ranking-us-industry/
PwC. "Ranking of U.S. industries based on customers' satisfaction with service in 2012 and 2013." Chart. December 20, 2013. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/296177/customer-ranking-us-industry/
PwC. (2013). Ranking of U.S. industries based on customers' satisfaction with service in 2012 and 2013. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/296177/customer-ranking-us-industry/
PwC. "Ranking of U.S. Industries Based on Customers' Satisfaction with Service in 2012 and 2013." Statista, Statista Inc., 20 Dec 2013, https://www.statista.com/statistics/296177/customer-ranking-us-industry/
PwC, Ranking of U.S. industries based on customers' satisfaction with service in 2012 and 2013 Statista, https://www.statista.com/statistics/296177/customer-ranking-us-industry/ (last visited November 21, 2024)
Ranking of U.S. industries based on customers' satisfaction with service in 2012 and 2013 [Graph], PwC, December 20, 2013. [Online]. Available: https://www.statista.com/statistics/296177/customer-ranking-us-industry/