The statistic shows the global spending on customer relationship management software (CRM) in 2012, broken down by subsegment. The customer service and support segment accounted for 37 percent of the spendings.
Share of Customer Relationship Management software spending worldwide by subsegment in 2012
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Forbes. (April 29, 2013). Share of Customer Relationship Management software spending worldwide by subsegment in 2012 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/294632/crm-software-subsegments-spending/
Forbes. "Share of Customer Relationship Management software spending worldwide by subsegment in 2012." Chart. April 29, 2013. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/294632/crm-software-subsegments-spending/
Forbes. (2013). Share of Customer Relationship Management software spending worldwide by subsegment in 2012. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/294632/crm-software-subsegments-spending/
Forbes. "Share of Customer Relationship Management Software Spending Worldwide by Subsegment in 2012." Statista, Statista Inc., 29 Apr 2013, https://www.statista.com/statistics/294632/crm-software-subsegments-spending/
Forbes, Share of Customer Relationship Management software spending worldwide by subsegment in 2012 Statista, https://www.statista.com/statistics/294632/crm-software-subsegments-spending/ (last visited November 21, 2024)
Share of Customer Relationship Management software spending worldwide by subsegment in 2012 [Graph], Forbes, April 29, 2013. [Online]. Available: https://www.statista.com/statistics/294632/crm-software-subsegments-spending/
