The statistic shows the worldwide Customer-Relationship-Management (CRM) software revenue from 2010 to 2020. In 2020, revenue from the customer relationship management (CRM) market amounted to 69 billion U.S. dollars. The market was driven by strong software as a service (SaaS) growth.
Customer relationship management (CRM) software revenue worldwide from 2010 to 2020
(in billion U.S. dollars)
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Gartner. (April 29, 2021). Customer relationship management (CRM) software revenue worldwide from 2010 to 2020 (in billion U.S. dollars) [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/294537/customer-relationship-management-crm-software-revenue-worldwid/
Gartner. "Customer relationship management (CRM) software revenue worldwide from 2010 to 2020 (in billion U.S. dollars)." Chart. April 29, 2021. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/294537/customer-relationship-management-crm-software-revenue-worldwid/
Gartner. (2021). Customer relationship management (CRM) software revenue worldwide from 2010 to 2020 (in billion U.S. dollars). Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/294537/customer-relationship-management-crm-software-revenue-worldwid/
Gartner. "Customer Relationship Management (Crm) Software Revenue Worldwide from 2010 to 2020 (in Billion U.S. Dollars)." Statista, Statista Inc., 29 Apr 2021, https://www.statista.com/statistics/294537/customer-relationship-management-crm-software-revenue-worldwid/
Gartner, Customer relationship management (CRM) software revenue worldwide from 2010 to 2020 (in billion U.S. dollars) Statista, https://www.statista.com/statistics/294537/customer-relationship-management-crm-software-revenue-worldwid/ (last visited December 21, 2024)
Customer relationship management (CRM) software revenue worldwide from 2010 to 2020 (in billion U.S. dollars) [Graph], Gartner, April 29, 2021. [Online]. Available: https://www.statista.com/statistics/294537/customer-relationship-management-crm-software-revenue-worldwid/